Photo products

Ordering

• How do I place an order?
• File formats and size
• I am unable make an order online. How do I proceed?
• Can I order a custom print size?

Production and shipping

• How long does it take to produce custom prints?
• What is estimated shipping time?

File preparation and processing

• File Preparation
• Resolution and print size
• Will my printout appear darker than on screen?
• Should I sharpen my image?
• Colour Accuracy
• Softproof images

Care and use

• How can prints be cleaned?
• Prints for outdoors or damp areas

Common questions

• Do you offer discounts?
• Where are prints made?
• I am a photographer and would like to offer prints to my customers. Can you ship to them directly?
• Can I use my photos from Instagram/Facebook?

Terms and privacy

• General terms
• Payment options
• Satisfaction guarantee
• Privacy policy